Return Policy
Return Policy
At Allico Industries, we stand behind the quality of all our products. Please read our return policy carefully before making a purchase.
Eligibility
- Returns are accepted within 30 days of the delivery date.
- Items must be unused, unaltered, and in original packaging.
- For safety reasons, we cannot accept returns on any strap or chain that has been put into service, cut, modified, or shows signs of use.
Non-Returnable Items
- Products that have been used, loaded, or field-tested
- Items damaged due to misuse or overloading. Never exceed WLL.
- Custom or special-order products reviewed on a case-by-case basis.
How to Return
- Email us at sales@allicoindustries.ca with your order number and reason for return.
- We will provide a Return Merchandise Authorization (RMA) number and return instructions.
- Ship the item back prepaid and insured. We recommend using a trackable shipping method.
- Once received and inspected, refunds will be issued to the original payment method within 5–7 business days.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 7 days of delivery and we will arrange a replacement or full refund at no cost to you.
Contact Us
Questions? Email us at sales@allicoindustries.com or visit allicoindustries.com.